Customer Support
and FAQs
NetBroadcaster.com is one of the fastest growing
streaming media portals on the Internet today, with millions
of unique visitors per month. NetBroadcaster is a comprehensive
and fun way for Internet users to access the latest in what's
hot and exciting in the world of streaming entertainment.
Please email customer service at: support@netbroadcaster.com
HOW CAN USERS SUBMIT
THEIR FILMS TO NETBROADCASTER?
NetBroadcaster's is always looking for new and unusual films,
videos and other forms of streaming entertainment to include
in our growing Independent film section. Send us your film
today and become an International star overnight! Tell
me more!
HAVING TROUBLE SEEING
THE STREAMS?
NetBroadcaster's video streams are best viewed with higher
speed connections - ISDN, DSL or Cable. Those viewing our
streams on a 56k or modem dial-up connection may experience
audio without a picture, or in some cases a "slide show"
effect while watching their selections.
We are using the most advanced technology available
today to bring you the best quality video and sound. Although
some selections at our site our encoded in Real Media or Flash,
the majority of our streaming content requires either Microsoft
Windows Media Player 6.4 or the latest version of Microsoft
Windows Media Player (7) in order to view the videos. You
can download the players for free by clicking the links below.
PC USERS
Free
download of - Microsoft Windows Media Player Latest Version
Free
download of - Microsoft Windows Media Player Select Version
MAC USERS
Free
download of - Microsoft Windows Media Player Select For Mac
HOW LONG DOES IT
TAKE FOR VIDEOS TO LOAD?
It can be anywhere from 5 to 20 seconds, depending on your
connection speed. There will be an animated Windows Media
Player icon in the middle of the screen while the feed is
loading.
WHAT SPEED DO I CHOOSE
TO VIEW MY SELECTION?
NetBroadcaster offers 3 different speed choices in the video
section. You must select the option that best matches your
current Internet connection or you will not be able to properly
view the clips. The speed selections are as follows:
Connection Speed Video Speed
Dial Up / Modem 56k
ISDN Line 100k
DSL / Cable 300k
56k - Low bandwidth selection for people using
a standard dial-up internet account.
100K - This is the medium bandwidth selection for people on
an ISDN account.
300K - High bandwidth selection for people with high speed
internet connections.
Still need more help? Please email customer
service at: support@netbroadcaster.com
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