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Home :
NetBroadcaster.com Customer Service
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Customer Support and FAQs
NetBroadcaster.com is one of the fastest growing streaming media portals
on the Internet today, with millions of unique visitors per month.
NetBroadcaster is a comprehensive and fun way for Internet users to access
the latest in what's hot and exciting in the world of streaming entertainment.
Please email customer service at: support@netbroadcaster.com
HOW CAN USERS SUBMIT THEIR FILMS TO NETBROADCASTER?
NetBroadcaster's is always looking for new and unusual films, videos and other forms of streaming
entertainment to include in our growing Independent film section. Send us your film today and become an International star overnight!
Tell me more!
HAVING TROUBLE SEEING THE STREAMS?
NetBroadcaster's video streams are best viewed with higher speed connections
- ISDN, DSL or Cable. Those viewing our streams on a 56k or modem dial-up connection
may experience audio without a picture, or in some cases a "slide show" effect while
watching their selections.
We are using the most advanced technology available today to bring you the best quality
video and sound. Although some selections at our site our encoded in Real Media or Flash,
the majority of our streaming content requires either Microsoft Windows Media Player 6.4
or the latest version of Microsoft Windows Media Player (7) in order to view the videos.
You can download the players for free by clicking the links below.
PC USERS
Free download of - Microsoft Windows Media Player 6.4
Free download of - Microsoft Windows Media Player 7
MAC USERS
Free download of - Microsoft Windows Media Player 7
HOW LONG DOES IT TAKE FOR VIDEOS TO LOAD?
It can be anywhere from 5 to 20 seconds, depending on your connection speed.
There will be an animated Windows Media Player icon in the middle of the screen
while the feed is loading.
WHAT SPEED DO I CHOOSE TO VIEW MY SELECTION?
NetBroadcaster offers 3 different speed choices in the video section. You must select the option
that best matches your current Internet connection or you will not be able to properly view the
clips. The speed selections are as follows:
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Connection Speed
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Video Speed
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| Dial Up / Modem |
56k |
| ISDN Line |
100k |
| DSL / Cable |
300k |
56k - Low bandwidth selection for people using a standard dial-up internet account.
100K - This is the medium bandwidth selection for people on an ISDN account.
300K - High bandwidth selection for people with high speed internet connections.
The Windows Media Player Controls
Still need more help?
Please email customer service at: support@netbroadcaster.com
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